Privacy Policy & Protection
Your Family’s Privacy is Our Priority
We create unforgettable family vacations. Privacy and protection are vital to us. We are not here for your data. We protect your family’s personal information.
Introduction
This Privacy Policy explains how we collect, use, and protect personal information from families using Fam Tourism. Personal information includes names, addresses, phone numbers, emails, and payment details. We encourage you to review our Privacy Policy.
We do not sell or rent customer information to third parties. We review our Privacy Policy regularly and may make changes. Please bookmark this page to stay updated.
Personal Information We Collect
You can browse our site without providing personal information. You only need to share details when making a purchase or signing up for our family travel newsletters.
Making a Family Vacation Booking
To book family travel services, you must provide personal information. This includes your name, credit card details, billing address, phone number, email, and names of all traveling family members.
We may ask for dietary needs, accessibility requirements, or special family preferences. We need this information to process your bookings and keep you updated.
Family Member Registration
To become a registered member, provide your name, address, phone number, email, login name, password, and password hint. We collect this information for:
- Personal and family identification
- To complete vacation bookings
- To contact you for customer service
- To customize content for your family’s needs
- To improve our family travel services
- To provide age-appropriate activity recommendations
Family Profile
As a Fam Tourism member, you can choose to complete your online family profile by providing us with family travel preferences, frequent traveller numbers, credit card billing information, delivery address for travel documents, family size, children’s ages, and other personal information.
App Permissions
Camera & Microphone Access
Your permissions for Camera and Microphone are required in iOS only to let you take photos, videos and send them to customer support in chat if their intervention is required to handle a family travel situation.
Location Access
Your GPS location permission is required in both Android and iOS to suggest family-friendly places and activities near your location.
Information Protection & Sharing
With Whom Your Information is Shared
When you reserve or purchase family travel services through Fam Tourism, we must provide certain personal information to airlines, hotels, activity providers, or other involved third parties to enable the successful fulfillment of your family vacation arrangements.
However, we do not sell or rent individual customer names or other personal information to third parties.
Our Security Safeguards
All payments on Fam Tourism are SSL secured. This means all personal information you provide is transmitted using SSL (Secure Socket Layer) encryption.
We implement additional security measures including:
- Secure data storage system
- Regular security audits
- Restricted access to personal information
- Employee training on privacy protection
- Advanced fraud detection systems
Your Privacy Controls
As a Fam Tourism member you will occasionally receive updates about family travel deals, special packages, and travel inspirations.
Opt-Out Policy
You may choose at any time to no longer receive promotional communications:
- Click “unsubscribe” in any email
- Update preferences in “Your Account”
- Email us at info@famtourism.com